Privacy Policy Treks

Cancellation and Refund Policy:

NO REFUND SHALL BE MADE WITH RESPECT TO THE INITIAL BOOKING AMOUNT FOR ANY CANCELLATIONS. HOWEVER IF FULL PAYMENT HAS BEEN MADE THEN,

  • If cancellations are made 15-30 days before the trip's start date, 25% of the trip cost will be refunded within 5-7 working days.

  • If cancellations are made within 0-15 days before the trip's start date, 100% of the trip cost will be charged as cancellation fees. No refund will be processed.

  • In the case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases, the operator will try his best to provide an alternate feasible activity. However, no refund will be provided for the same.

  • No show No Refund.

  • Event Tickets cannot be transferred to another date against cancellation.

  • Event Tickets can be transferred to another person against cancellation.

  • If we cancel the TRIP, only the TRIP AMOUNT will be refunded.

 

Booking Policy

  • We will confirm your booking within 24 hours.

  • In case of non-availability for the date, our team will get in touch with you to work out the best possible dates. Kindly bear with us as this industry does not work with real-time inventory view from vendor partners. 

  • If you wish to cancel before receiving a confirmation, you will receive a 100% refund.



 

Payment Policy 

  • 100% at the time of booking


 

Reschedule Policy

  • Rescheduling is subject to availability.

  • Once the cancellation window ends, rescheduling cannot be done.

  • Each booking allows for a maximum of two rescheduling opportunities as per availability. After which, no further changes can be made to the booking.

  • Any price differences resulting from rescheduling, such as changes in seasonal rates or availability, will be applicable and will be communicated to the customer during the rescheduling process.

  • In the event that a customer requests a rescheduling but fails to attend the newly scheduled appointment, it will be considered a missed appointment, and our standard cancellation policy will apply

 

 

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